Shipping

All orders are sent via Australia Post Express Service from 4810, unless you live in post codes 4810-4818 then your order will be shipped Regular.

 

It is a flat rate of $10 for all parcels under $150 or FREE - for orders over $150.

 

If your order is placed before 1pm AEDT it will be dispatched the same business day, excluding Mondays.

 

Orders submitted after 1pm will be dispatched the following business day, excluding Mondays.

 

If you live within QLD you will most likely receive your order 1-2 business days from shipping dispatch notification.

 

If you live outside of QLD you will most likely receive your order within 2-3 business days from shipping dispatch notification.

 

If you would like to review delivery times for your location, please use the Australia Post calculator here.

 

*Please note these are general shipping guides only and delays from weather, state public holidays and high demand should be considered.

 

If no-one is available to accept your parcel, Australia Post will leave the parcel at your address in a safe place - they will take a photo of where the parcel has been left. If there is no-where safe to leave your parcel, they will take it to your nearest post office and leave a calling card in your letterbox. If you require a signature on delivery and do not want Australia Post to leave it in a safe place, please leave clear instructions at the Checkout.

  

CLICK & COLLECT

Townsville locals can shop online and collect in store at 21 Stokes Street Townsville. For in-stock items your order will most likely be ready immediately but you will receive a confirmation email from us (Please keep an eye on your junk folder).

If you purchased a Pre-Order item you will be notified when that item is ready for collection or has been dispatched via email.

 

INTERNATIONAL ORDERS

We ship worldwide via Australia Post with a flat rate delivery fee of $30.

Please note all prices are quoted in Australian Dollars. International customs charges and taxes are payable by the receiver. We are not responsible for any additional charges incurred for shipping orders internationally. For more information on customs charges for each country please contact your customs authority.